Legal Disclosures & Policy
Last Revised: September 2026 // Commercial Governance
1. Corporate Registry Identification
Entity: ModernProductWorks
Registered Address: 13507 Veitstraße 3, Berlin, Germany
Activity: Software Product Engineering, Agile Backend Architecture & Observability Consulting
Support Email: [email protected]
Phone: +49 1724 8193072
2. Privacy Policy (GDPR)
2.1 Data Controller
The data controller for all personal data processed through this website is ModernProductWorks, registered at 13507 Veitstraße 3, Berlin, Germany. Inquiries regarding data processing can be directed to [email protected].
2.2 Categories of Personal Data
We collect and process the following categories of personal data: full name, business email address, phone number, company/entity name, and project specification details submitted through our contact forms.
2.3 Purpose of Processing
Personal data is processed exclusively for the purposes of: (a) responding to project inquiries and providing technical proposals; (b) delivering contracted software engineering services; (c) maintaining client communication throughout active engagements; and (d) fulfilling statutory tax and accounting obligations.
2.4 Legal Basis
Processing is conducted under Article 6(1)(b) of the GDPR (performance of a contract) and Article 6(1)(f) (legitimate interest in responding to business inquiries). Where consent is required, it is obtained explicitly via our contact form checkbox.
2.5 Data Retention
Contact form submissions are retained for a period of 24 months from the date of submission. Contract-related data is retained for the duration of the engagement plus 6 years in compliance with German commercial record-keeping obligations (§ 257 HGB).
2.6 Data Recipients
Personal data is not sold, rented, or shared with unauthorized third parties. Data may be processed by trusted infrastructure providers (cloud hosting, email services) operating within the European Economic Area under appropriate data processing agreements.
2.7 Data Subject Rights
Under the GDPR, you have the right to: access your personal data (Art. 15), rectification of inaccurate data (Art. 16), erasure of data (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection to processing (Art. 21). To exercise these rights, contact [email protected].
2.8 Right to Lodge a Complaint
You have the right to lodge a complaint with the relevant supervisory authority: Berliner Beauftragte für Datenschutz und Informationsfreiheit, Friedrichstraße 219, 10969 Berlin, Germany.
3. Terms of Service
3.1 Scope of Services
ModernProductWorks provides software product engineering, observability consulting, and backend architecture services as described in individual Statements of Work (SOW) executed between ModernProductWorks and the Client.
3.2 Project Engagement
All service engagements begin upon mutual execution of a Statement of Work or written agreement specifying scope, deliverables, timelines, and investment. Verbal agreements are not binding without written confirmation.
3.3 Intellectual Property
Upon complete settlement of agreed commercial invoices, ModernProductWorks assigns all worldwide intellectual property rights in client-specific deliverables, including source code, design artifacts, and documentation, directly to the Client.
3.4 Payment Terms
Invoices are payable within 14 days of issuance unless otherwise specified in the SOW. Late payments accrue interest at 9 percentage points above the ECB base rate in accordance with § 288 BGB. ModernProductWorks reserves the right to suspend ongoing work for invoices overdue by more than 21 days.
3.5 Limitation of Liability
ModernProductWorks liability is limited to direct damages caused by gross negligence or willful misconduct. In no event shall total liability exceed the total value of the individual project engagement. Consequential, indirect, and incidental damages are excluded.
3.6 Confidentiality
Both parties agree to maintain strict confidentiality regarding proprietary information, trade secrets, technical specifications, and business strategies disclosed during the engagement. This obligation survives termination for a period of 3 years.
3.7 Governing Law
These terms are governed by the laws of the Federal Republic of Germany. Place of jurisdiction for all disputes is Berlin, Germany.
5. Refund & Reimbursement Policy
5.1 Pre-Engagement Deposits
Deposits paid to secure project scheduling are non-refundable once the Statement of Work has been executed and work has commenced. Prior to commencement, deposits are refundable within 5 business days of written cancellation.
5.2 Milestone-Based Payments
For milestone-based engagements, completed and approved milestones are non-refundable. Milestones pending delivery or approval at the time of cancellation are eligible for full reimbursement within 14 business days.
5.3 Deliverable Disputes
If a delivered milestone materially fails to meet the specifications defined in the SOW, the Client must notify ModernProductWorks in writing within 10 business days. ModernProductWorks will remediate at no additional cost within 15 business days. If remediation is not feasible, a proportional refund will be issued.
5.4 Retainer Cancellation
Monthly retainer services may be cancelled with 30 days' written notice. The current billing period will be honored in full. No partial-month refunds are issued for retainers.
5.5 Refund Processing
All approved refunds are processed via the original payment method within 14 business days. Refund requests should be submitted to [email protected] with the relevant invoice number and reason.
5.6 Statutory Rights
Nothing in this policy limits your statutory rights under German consumer protection law (§§ 312g, 355 BGB) regarding withdrawal from distance contracts within the 14-day withdrawal period, where applicable.